Accelerent Breakfast Hosted By Capstar Bank

We recently had the opportunity to hear an exceptional speaker, Lisa Ford, author of the #1 selling business video series, How to Give Exceptional Customer Service. With over 20 years experience, she speaks domestically and internationally on topics of customer service, leadership, team issues and change. As most people find themselves falling into their daily routine and focusing on other parts of the business, it is easy to forget the core of the business...the customer! Here a few customer service tips/reminders we learned from Lisa: The customer experience drives the relationship. Know your customer and pay attention to the details - "It is better to be fond over than forgotten". What are you doing to [...]

Ellie Westman Chin, CEO Of VisitFranklin.Com: Leisure Travel Opportunities For Businesses

Ellie Westman Chin

Paul & Kate Hickey To Speak At Spring Hill Chamber Of Commerce August Luncheon

Paul Hickey "Demystifying Digital Marketing - Strategies and Tactics to Efficiently Communicate your Message and Grow your Audience" Paul and Kate Hickey will discuss capturing your audience's attention, using competitive data, Google Adwords & Google Adwords Express, local search engine optimization (SEO), and how to use Google Analytics to inform your next marketing actions. Kate Hickey has a passion for creative and effective social media marketing. Keeping up with the newest digital and social media consumer trends, Kate looks to drive web traffic for her customers through data analysis. Kate has been working alongside Paul and has been both a support system and consultant for the inception of Data Driven Design. Paul Hickey has created [...]